.era-as { --navy: #003a77; --ink: #1a1a1a; --line: #e3e3e3; --soft: #f6f7f9; max-width: 960px; margin: 0 auto; color: var(--ink); }
.era-as * { box-sizing: border-box; }
.era-as .era-as__intro { font-size: 1.05em; line-height: 1.65; max-width: 46em; }
.era-as h2 { color: var(--navy); margin: 2.2em 0 0.6em; font-size: 1.45em; }
.era-as h3 { margin: 1.6em 0 0.4em; font-size: 1.12em; }
.era-as .era-as__policy { background: var(--soft); border-left: 4px solid var(--navy); padding: 1.1em 1.3em; border-radius: 0 8px 8px 0; margin: 1.2em 0; line-height: 1.6; }
.era-as .era-as__steps { counter-reset: step; margin: 1em 0 0; padding: 0; list-style: none; }
.era-as .era-as__steps li { counter-increment: step; position: relative; padding: 0 0 0.9em 2.4em; line-height: 1.55; }
.era-as .era-as__steps li::before { content: counter(step); position: absolute; left: 0; top: 0.05em; width: 1.6em; height: 1.6em; border-radius: 50%; background: var(--navy); color: #fff; font-size: 0.85em; display: flex; align-items: center; justify-content: center; font-weight: 700; }
.era-as .era-as__brandnav { display: flex; flex-wrap: wrap; gap: 0.5em; margin: 1em 0 0; }
.era-as .era-as__brandnav a { display: inline-block; padding: 0.45em 1em; border: 1.5px solid var(--navy); color: var(--navy); border-radius: 999px; text-decoration: none; font-weight: 600; font-size: 0.92em; }
.era-as .era-as__brandnav a:hover { background: var(--navy); color: #fff; }
.era-as .era-as__card { border: 1px solid var(--line); border-radius: 10px; padding: 1.2em 1.4em; margin: 1em 0; }
.era-as .era-as__card p { margin: 0.35em 0; line-height: 1.55; }
.era-as .era-as__label { font-weight: 700; }
.era-as .era-as__muted { color: #555; font-size: 0.92em; }
.era-as a.era-as__tel { color: var(--navy); font-weight: 600; text-decoration: none; }
.era-as a.era-as__tel:hover { text-decoration: underline; }
.era-as .era-as__note { background: #fff8e1; border: 1px solid #f0c417; border-radius: 8px; padding: 0.9em 1.1em; margin: 1.2em 0; line-height: 1.55; }
/* Xiaomi centres: table on desktop, cards on mobile */
.era-as .era-as__table { width: 100%; border-collapse: collapse; margin: 1em 0; font-size: 0.95em; }
.era-as .era-as__table th { text-align: left; background: var(--navy); color: #fff; padding: 0.7em 0.8em; }
.era-as .era-as__table td { border: 1px solid var(--line); padding: 0.7em 0.8em; vertical-align: top; line-height: 1.5; }
.era-as .era-as__table tr:nth-child(even) td { background: var(--soft); }
@media (max-width: 749px) {
.era-as .era-as__table, .era-as .era-as__table thead, .era-as .era-as__table tbody, .era-as .era-as__table tr, .era-as .era-as__table td { display: block; }
.era-as .era-as__table thead { display: none; }
.era-as .era-as__table tr { border: 1px solid var(--line); border-radius: 10px; margin-bottom: 1em; overflow: hidden; }
.era-as .era-as__table td { border: 0; border-bottom: 1px solid var(--line); padding: 0.65em 0.9em; }
.era-as .era-as__table td:last-child { border-bottom: 0; }
.era-as .era-as__table td::before { content: attr(data-th); display: block; font-weight: 700; color: var(--navy); font-size: 0.82em; text-transform: uppercase; letter-spacing: 0.04em; margin-bottom: 0.15em; }
}
Something not right with your order? Start here. Returns and exchanges for items bought on Eraspace are handled by us directly, while warranty repairs are handled by each brand's official service centre in Singapore — all listed below.
Returns & exchanges (bought from Eraspace)
Contact us first within 7 working days of receiving your order. Items should be in original sealed condition with the receipt, warranty card and included accessories — unless the item you received is incorrect or defective.
- Message us through the contact page with your order number and photos of the item.
- We'll confirm your return or exchange and arrange the next steps with you.
- Once the item is received and checked, we'll process your exchange or refund.
Warranty & repairs by brand
For hardware faults covered by manufacturer warranty, go directly to the brand's official service centre — it's the fastest route to a repair or replacement.
Before you go: bring your proof of purchase (receipt or order confirmation) — service centres require it to process warranty claims.
Xiaomi
| Service centre |
Address |
Contact |
Hours |
Accepts |
| Xiaomi Exclusive Service Center — Lavender Street |
229 Lavender St., Singapore 338778 |
+65 8581 4530 |
Tue–Sat: 10:00am–7:00pm
Sun, Mon & public holidays: closed
|
Smartphone / Pad / ECO products |
| Xiaomi Exclusive Service Center — Funan |
107 North Bridge Road, #03-08 FUNAN Mall, Singapore 179105 |
+65 8084 3675 |
Mon–Sun: 11:00am–8:00pm |
Smartphone / Pad / Smart Watch / Band only |
| Xiaomi Exclusive Service Center — Jewel |
78 Airport Boulevard, #04-227/228 Jewel, Singapore 819666 |
+65 8084 3675 |
Mon–Sun: 11:00am–8:00pm |
Smartphone / Pad / Smart Watch / Band only |
JisuLife
TP-Link
Nothing & HOTO
Repair & Replace centre (serves both Nothing and HOTO products)
Address: Blk 13, Lorong 8 Toa Payoh, #05-03 Braddell Tech, Singapore 319261
Operating hours: Mon–Fri, 9:00am–6:00pm (excluding public holidays; closed for lunch 12:00pm–2:00pm)
Contact: +65 8944 4791 (WhatsApp only)
Kindly text on WhatsApp before visiting.
Need help figuring out where to go?
Not sure whether your issue is a return or a warranty case? Contact us with your order number and a short description — we'll point you to the right place.
